Refund Policy

Last updated 15 September 2026

The free 7-day trial

The 7-day trial takes a card and charges nothing until day 7. Cancel before then and you are not charged. Refunds apply to paid months only, under the terms below. There is nothing to refund for the trial itself, because nothing is charged during it.

If you cancel before the trial ends, nothing is charged. Everything your agent found stays in your account, and you can pick a plan whenever you want it running again.

First month results guarantee

First month results guarantee: keep LinkedIn connected and one campaign running for your first 30 paid days. If fewer than 10 people accept your agent's invitations, we refund that month in full.

The guarantee applies when all of these are true:

• Your LinkedIn account stayed connected to EaseClaw during your free trial and throughout the paid month.
• Your campaign was not paused for more than 7 days in total during the window.
• You did not lower your send limits below the defaults.
• LinkedIn did not restrict your account because of actions taken outside EaseClaw.
• One refund per customer.
• It covers your first paid month only.
• You claim it by email within 7 days after the window ends.

Email support@easeclaw.com within 7 days of the window ending.

Monthly subscriptions

EaseClaw subscriptions are billed monthly in advance. You can cancel at any time from your account settings. Cancellation stops future billing: your plan stays active until the end of the period you have already paid for, and it is not renewed after that.

• We do not provide prorated or partial refunds for the unused portion of a billing period.
• Cancelling does not trigger a refund of the current month. It stops the next charge.
• Renewal charges are not refundable once the new period has begun.

Exceptions

If you were charged in error (for example, a duplicate charge or a billing bug on our side), contact us and we will investigate and correct it. Where a refund or withdrawal right is required by the consumer-protection law that applies to you, we will honor it. Because Dodo Payments is the Merchant of Record for your purchase, refund requests may also be handled through Dodo in line with their policies.

How payments are handled

Payments are processed by Dodo Payments, our Merchant of Record. Approved refunds are returned to your original payment method through Dodo and may take several business days to appear, depending on your bank or card issuer.

How to cancel or request a refund

Cancel anytime from your account settings, or email support@easeclaw.com and we will help. For refund questions, email the same address with your account email and the charge in question.

See also our Terms of Service and Privacy Policy.