Terms of Service

Last updated 3 July 2026

1. Who we are

EaseClaw (“EaseClaw”, “we”, “us”) is a self-serve AI lead-finding service operated by its founder as an individual (sole proprietor) based in India. Payments are processed by Dodo Payments, our Merchant of Record and reseller of the Service. These Terms of Service (“Terms”) govern your access to and use of the EaseClaw website at www.easeclaw.com and the EaseClaw application (together, the “Service”). By creating an account, starting a trial, or subscribing, you agree to these Terms. Questions: support@easeclaw.com.

2. What the Service does

You give EaseClaw a website URL. Our AI agent builds a profile of what you sell and who your ideal customers are, then monitors public posts across supported platforms (such as Reddit, Hacker News, X, and others), scores each match by likely buying intent, and drafts a suggested reply in your voice.

Human-in-the-loop. EaseClaw never posts, comments, messages, or contacts anyone on your behalf. Every drafted reply is a suggestion that you review and choose to send yourself, from your own accounts. You are solely responsible for anything you post.

3. Accounts

You must provide accurate information, keep your login credentials secure, and be at least 18 years old (or the age of majority where you live). You are responsible for all activity under your account. Tell us at support@easeclaw.com if you suspect unauthorized use.

4. Plans, the $9 trial, and billing

• EaseClaw is sold as a monthly subscription across three tiers (Starter, Professional, and Business). Prices and plan limits (sources, keywords, and projects) are shown at checkout and on the pricing page.
• The $9 / 7-day trial is a one-time, upfront charge that grants access to your chosen plan for 7 days. The $9 trial fee is non-refundable.
• Unless you cancel before the trial ends, your subscription automatically converts to the recurring monthly price of the plan you chose, and renews monthly until cancelled.
• Subscriptions renew automatically. You authorize us and our payment processor to charge your payment method on each renewal until you cancel.

Payments and Merchant of Record. Payments are processed by Dodo Payments, which acts as our Merchant of Record and reseller of the Service. Dodo handles the transaction, invoicing, and applicable sales tax/VAT, and is the merchant on your card statement. Your use of checkout is also subject to Dodo’s terms. We do not store your full card details.

5. Cancellation and refunds

You can cancel anytime from your account settings. Cancellation stops future billing — your plan stays active until the end of the current paid period, and it is not renewed after that. We do not provide prorated or partial refunds for the unused portion of a billing period, and the $9 trial fee is non-refundable. See our Refund Policy for details.

6. Acceptable use

You agree not to use the Service to:

• send spam, harassment, or unsolicited bulk messages, or otherwise violate the rules or terms of any platform you engage on;
• break any law, infringe intellectual property or privacy rights, or post deceptive, misleading, or unlawful content;
• scrape, resell, or redistribute the Service, or attempt to reverse-engineer, overload, or circumvent access controls or rate limits.

You are responsible for complying with the terms of the third-party platforms where you reply. We may suspend or terminate accounts that abuse the Service.

7. Your content and data

You retain ownership of the website details, keywords, and other content you provide. You grant us the license needed to operate the Service — for example, to analyze public posts, generate scores, and draft replies for you. How we handle personal data is described in our Privacy Policy.

8. Third-party services

The Service relies on third-party providers to function, including Supabase (database and authentication), Anthropic (AI scoring and drafting), Resend (email), Vercel (hosting), and Dodo Payments (billing). Data sources are fetched from public platforms and third-party data providers. We are not responsible for the availability, accuracy, or content of third-party platforms.

9. Disclaimers

The Service is provided “as is” and “as available.” We do not guarantee any particular number of leads, response rate, revenue, or outcome. Intent scores and drafted replies are AI-generated estimates and may be inaccurate; you are responsible for reviewing them before acting. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

To the maximum extent permitted by law, EaseClaw will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenue. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

11. Changes to the Service and these Terms

We may update the Service and these Terms from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify you. Continued use after changes take effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules, and any disputes will be resolved in the competent courts of India. This does not deprive you of any mandatory consumer-protection rights available to you where you live.

13. Contact

Questions about these Terms? Email support@easeclaw.com.

See also our Privacy Policy and Refund Policy.